Who We Are

The Region's Most Trusted Insurance Partner

Founded January 2020 and IRA licensed, OnePay Insurance Brokers is your go-to partner for personal, family, and business insurance — built on excellence, integrity, and genuine client care.

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6
Years of
Excellence
Est. 2020 — Nairobi
IRA Licensed
About OnePay

OnePay Insurance Brokers Ltd was founded in January 2020 and licensed by the Insurance Regulatory Authority to operate in Kenya. Based in Nairobi, we focus on the East & Central African market — offering thoughtful consultations that guarantee coverage at a cost that adds genuine value to your life.

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50K+
Clients Protected
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98%
Claims Settled
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100K+
Policies Issued
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15+
Insurer Partners
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Excellence

We pursue the highest quality in every service we deliver to our clients.

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Professionalism

A high standard of conduct in every interaction with stakeholders.

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Client-First

Customer satisfaction is the compass that guides every decision we make.

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public East Africa Focus
What Drives Us

Mission, Vision & Purpose

Three pillars that guide every decision, every product, and every promise we make to our clients.

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Our Mission

To provide financial security through reliable and innovative insurance solutions tailored to every family and business we serve.

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Our Vision

To be thought leaders in the insurance industry, distinguished as a reliable and innovative pan-African financial services leader.

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Our Purpose

To build a community with access to fast, flexible and quality coverage, working towards financial independence for all our clients.

What We Stand For

Our Core Values

Six principles that shape our culture, define our character, and set us apart as a trusted regional insurance broker.

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Commitment

We are fully committed to delivering on every promise we make to our clients, partners, and the communities we serve.

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Leadership

We set the standard for insurance brokerage across the region through bold thinking and visionary decision-making.

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Integrity

Honest, transparent, and ethical conduct is the foundation of every relationship we build and every policy we broker.

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Client Service

Our clients' needs are our priority. We listen, advise, and act in their best interest, always.

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Excellence

We pursue the highest quality in every interaction, never settling for "good enough" when great is possible.

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Innovation

We continuously evolve our products and processes to deliver faster, smarter, and more relevant insurance solutions.