General insurance is the whole of insurance that is not life assurance. It is sometimes called non-life or short-term insurance, because policies typically run for twelve months and are renewed. If you are insuring a thing, a liability or an interruption to trading rather than a life, you are buying general insurance.
The term covers a wide set of products, and most Kenyan businesses end up holding several of them at once. Understanding the classes makes it easier to see what you are already carrying and where the gaps are.
The main classes in Kenya
Motor
Third party cover is compulsory for every vehicle on a Kenyan road. Comprehensive adds damage to your own vehicle, theft and fire. Commercial fleets, PSVs and motorcycles are rated separately from private cars.
Fire and property
Buildings, contents, stock and equipment against fire, flood, burglary and allied perils, with business interruption covering the profit lost while you are unable to trade.
Liability
- Public liability — injury to members of the public or damage to their property arising from your operations.
- Product liability — harm caused by something you made, sold or supplied.
- Professional indemnity — claims arising from advice or professional services. Required for many consultants, engineers, architects, brokers and medical practitioners.
- Directors and officers — personal liability of the board for decisions taken in office.
Employee cover
Employers in Kenya must insure their liability to staff for work-related injury and disease under the Work Injury Benefits Act (WIBA). Group personal accident and group medical are commonly added alongside it as benefits rather than statutory requirements.
Marine and goods in transit
Marine cargo covers goods moving by sea or air, and goods in transit covers movement by road within the country. Importers should note that Kenyan law requires marine cargo insurance on imports to be placed with a locally licensed insurer.
Engineering
Contractors all risks for works under construction, erection all risks for plant installation, machinery breakdown, electronic equipment and boiler cover.
Money, fidelity and crime
Money covers cash in transit and in the safe. Fidelity guarantee covers loss caused by dishonest employees — a common and under-bought cover for businesses handling cash or stock.
How general insurance is arranged
Small businesses are often served well by a packaged policy that bundles fire, burglary, money, fidelity, public liability and WIBA into a single contract at a single renewal date. Larger or more specialised operations are better served by separate policies per class, so that limits and wordings can be set to the actual exposure rather than to a package default.
Either way the significant decisions are the same: the sums insured, the liability limits, the excesses you agree to carry, and the exclusions you accept. Premium is the last of these to look at, not the first.
What OPIB does for you
- Maps your exposures against the classes above and tells you plainly which cover you do not need.
- Places each class with IRA-licensed insurers and negotiates terms across the whole programme rather than policy by policy.
- Aligns renewal dates so your cover is reviewed together instead of piecemeal through the year.
- Checks limits and wordings against your contracts, tenders and lease obligations.
- Runs the claim with the insurer and the loss adjuster when something goes wrong.