Hear from families, professionals and business owners across Kenya who trust OnePay Insurance Brokers to protect what matters most.
50,000+
Clients Protected
98%
Claims Settled
4.9/5
Client Rating
6+
Years Trusted
What Our Clients Say
Trusted by Kenyans, Proven by Results
Genuine feedback from clients across all our insurance products.
workspace_premium
Featured Review
JM
James Mwangi
Fleet Manager • Nairobi
starstarstarstarstar
“
Managing a fleet of 24 delivery vehicles used to be a nightmare with our old insurer. OnePay streamlined everything — from policy renewals to claims. When two of our trucks were involved in an accident on Mombasa Road, the claims team had the paperwork sorted in 48 hours. Absolutely world-class.
directions_car
Motor Insurance • Fleet Cover
2 months ago
AO
Amina Osman
HR Director • Mombasa
Health
starstarstarstarstar
“
We switched 120 employees to the group medical plan OnePay recommended. The transition was seamless and our team now has access to better hospitals at a lower premium.
favorite
Health Insurance • Group Cover
3 weeks ago
DK
David Kipchoge
Teacher • Eldoret
Life
starstarstarstarstar
“
After my father passed, the life insurance claim was the last thing I wanted to stress about. OnePay handled everything with compassion and efficiency. The payout came through in under two weeks.
people
Life Insurance • Term Life
1 month ago
WN
Wanjiru Njeri
Entrepreneur • Nairobi
Motor
starstarstarstarstar
“
Fast service and clear options. They compared six insurers and found me comprehensive cover for my Prado at a rate I could afford. The follow-up after renewal was a nice touch.
directions_car
Motor Insurance • Comprehensive
5 weeks ago
PO
Peter Otieno
Restaurant Owner • Kisumu
Business
starstarstarstarstar
“
Their business insurance guidance saved us time and money. When a fire damaged our kitchen, the claim was processed without a single hassle. They even helped us find temporary premises.
business_center
Business Insurance • All Risks
2 months ago
GW
Grace Waithera
Homeowner • Karen, Nairobi
Home
starstarstarstarstar
“
We had a break-in and lost electronics worth over 800K. OnePay’s home contents cover had us sorted — the assessor came within 24 hours and settlement was in our account in 10 days.
home
Home Insurance • Contents
6 weeks ago
SM
Samuel Mutua
Software Engineer • Nairobi
Health
starstarstarstarstar
“
My wife had an emergency C-section at Nairobi Hospital. I was panicking about costs but OnePay had pre-authorized everything. Zero cash out of pocket. These people are genuine.
favorite
Health Insurance • Family Plan
3 months ago
FK
Faith Karanja
Uber Driver • Thika
Motor
starstarstarstarstar
“
As a ride-hail driver, my car is my livelihood. OnePay found me affordable third-party cover with a good garage network. Claims follow-up was reliable and professional from start to finish.
directions_car
Motor Insurance • Third Party
4 months ago
BM
Brian Maina
Logistics Director • Nakuru
Business
starstarstarstarstar
“
Workers’ compensation and public liability for our warehouse — OnePay made it simple. Their broker explained every clause in plain language. No insurance jargon, just straight talk.
business_center
Business Insurance • Liability
5 months ago
Video Stories
Hear It In Their Words
Watch our clients share their experiences on camera.
James Mwangi — Fleet Manager
“Claims sorted in 48 hours” • 2:34
Amina Osman — HR Director
“120 employees, zero stress” • 1:58
Grace Waithera — Homeowner
“Settled in 10 days” • 3:12
support_agent
OPIB AI Assistant
Ask in English or Sheng
Welcome to OnePay. Ask me anything about quotes, claims, or the right cover for you.
